Contact Center Medical Support Officer (Nurse – BNSc) in Lagos

Are you a compassionate and qualified nurse looking for a rewarding career in Lagos? We’re urgently hiring Contact Center Medical Support Officers (Nurse – BNSc) to join our dynamic team in Alausa, Ikeja, Lagos. This is your chance to make a meaningful impact while advancing your career in a fast-paced, professional environment.

Job Title: Contact Center Medical Support Officer (Nurse – BNSc)
Location: Alausa, Ikeja, Lagos
Salary: ₦200,000 Net Monthly
Experience: 1–3 Years

Why Join Us?

Our organization is dedicated to delivering exceptional healthcare support through innovative contact center solutions. As a Medical Support Officer, you’ll play a vital role in providing professional medical advice, ensuring patient satisfaction, and contributing to our mission of quality care. This role offers a competitive salary, a supportive work environment, and opportunities for career growth.

Key Responsibilities

As a Contact Center Medical Support Officer, you will:

• Provide expert guidance on medical inquiries via phone, email, or other communication channels.
• Perform triage support to assess and prioritize patient needs.
• Escalate complex cases to appropriate medical professionals promptly.
• Maintain strict patient confidentiality and ensure accurate documentation.
• Collaborate with internal teams to deliver seamless and high-quality service.

Job Requirements

To excel in this role, you should have:

• A Bachelor of Nursing Science (BNSc) degree.
• 1–3 years of post-NYSC clinical or call center experience.
• Residency in Lagos Mainland (mandatory).
• Computer literacy with at least 3/5 proficiency.
• Strong communication skills (excellent to good).
• Flexibility to work rotational shifts, including day, night, weekends, and public holidays.

Why This Role Stands Out

• Competitive Salary: Earn ₦200,000 net monthly.
• Career Growth: Work in a professional setting with opportunities to enhance your skills.
• Impactful Work: Make a difference in patients’ lives by providing compassionate and reliable support.

How to Apply

Ready to take the next step in your nursing career? Send your CV to recruitwithadejoju@gmail.com today!

Important Notes:

• Applicants must hold a valid BNSc certification.
• Only candidates residing in Lagos Mainland will be considered.

Why Choose a Career as a Medical Support Officer?

Working as a Contact Center Medical Support Officer combines the expertise of nursing with the dynamic environment of customer service. This role is perfect for nurses who thrive in fast-paced settings and enjoy helping others through clear, empathetic communication. With the growing demand for healthcare support services in Lagos, this position offers stability and professional fulfillment.

Don’t miss this opportunity to join a leading healthcare support team in Lagos! Apply now and start your journey as a Contact Center Medical Support Officer.