Customer Service Officer for a Thriving Healthy Food & Yoghurt Brand Is Needed in Wuse 2, Abuja.

Are you passionate about delivering exceptional customer experiences and eager to join a dynamic, fast-growing healthy food and yoghurt production company in the heart of Wuse 2, Abuja? We’re on the lookout for a Customer Service Officer who thrives on connecting with people, solving problems, and contributing to a brand that prioritizes health, quality, and customer satisfaction. If you’re ready to make a difference in a purpose-driven workplace, this customer service job in Abuja is your chance to shine!

Salary Range: ₦100,000 – ₦120,000 Monthly

Why Join Our Team? At our innovative healthy food and yoghurt production company, we’re not just about creating delicious, nutritious products—we’re about building meaningful connections with our customers. As a Customer Service Officer in Wuse 2, Abuja, you’ll play a pivotal role in ensuring every customer feels valued, heard, and delighted. This is more than just a job; it’s an opportunity to grow with a brand that’s transforming the healthy food industry in Nigeria. What You’ll Do: Key Responsibilities As a Customer Service Officer for a healthy food company, you’ll be the friendly face and voice of our brand, engaging with customers through multiple channels to deliver top-notch service. Your daily tasks will include: -Handling Customer Inquiries: Respond promptly and professionally to questions via WhatsApp, Instagram, phone calls, and in-person visits, ensuring every interaction leaves a positive impression.

-Order Management: Follow up with customers to confirm orders, track deliveries, and verify payments, ensuring a seamless experience from start to finish.

-Problem Resolution: Address customer complaints with empathy and efficiency, turning challenges into opportunities to build loyalty.

-Record Keeping: Maintain accurate records of customer interactions and feedback to help us continually improve our services.

-Team Collaboration: Work closely with our production team to ensure orders are fulfilled on time and meet our high-quality standards.

-Customer Engagement: Keep customers updated on order statuses and maintain a warm, approachable demeanor that reflects our brand’s values.

-Administrative Support: Assist with basic office tasks to keep operations running smoothly.

What We’re Looking For: Job Requirements.

We’re seeking a dedicated professional who embodies the following skills and qualities: -Exceptional Communication Skills: Friendly, patient, and professional in all interactions, whether online or in person.

-Attention to Detail: Strong organizational skills to manage orders, customer records, and follow-ups with precision.

-Tech-Savvy: Proficient in using WhatsApp, Instagram, and basic Microsoft Office tools to communicate and manage tasks.

-Reliability and Punctuality: A dependable team player who’s always on time and ready to contribute.

-Customer Service Experience: Previous experience in customer service or sales is a plus but not mandatory—we value passion and a willingness to learn! -Local Advantage: Must reside in or near Wuse 2, Abuja, for easy access to our office. Why This Role Stands Out -Competitive Salary: Earn between ₦100,000 – ₦120,000 monthly, with opportunities for growth as the company expands. -Purpose-Driven Work: Be part of a brand that promotes healthy living and sustainability through high-quality food and yoghurt products.

-Dynamic Work Environment: Join a vibrant team where your contributions directly impact customer satisfaction and business success.

-Career Growth: Gain valuable skills in customer service, communication, and teamwork, with potential for future leadership roles.

Location This exciting opportunity is based in Wuse 2, Abuja, a bustling hub perfect for professionals who want to work in a vibrant, accessible location. How to Apply Ready to take the next step in your career with one of the top customer service jobs in Abuja? If you’re passionate about delivering outstanding customer experiences and supporting a growing healthy food brand, we want to hear from you! Send your CV to staff.recruit@eandg.com.ng with the subject line: Customer Service Officer - Abuja Healthy Food Production. Boost Your Career with Us

Whether you’re an experienced customer service professional or someone eager to start a career in a purpose-driven industry, this position offers the perfect blend of challenge, growth, and fulfillment. Don’t miss out on this chance to join a company that’s making a difference in the healthy food and yoghurt market!

By joining our team, you’ll gain hands-on experience in customer service for food production, build lasting relationships with customers, and contribute to a brand that’s passionate about health and wellness. This is more than just a job—it’s a chance to grow, learn, and make a real impact. Apply now and join us on our mission to deliver healthy, delicious products and exceptional customer experiences in healthy food industry!